This email serves as a reference from Ryan and myself for your future clients.
When I was first given your details, I was a little hesitant to make use of your services as you didn’t have as much of an internet presence as some of the larger agencies. Your fee was extremely competitive when compared to other agencies and I can say with full confidence that we would never have received the same attention to detail, in-depth knowledge, patience and thoroughness from those agencies.
To give this more context, I counted some of our correspondence and found close to 100 emails that went back and forward during the planning for our visa application, as well as all the comments in our documentation and not forgetting the many telephone calls. We truly appreciate the time and effort put into responding to every single one of my overly pedantic questions with such care.
We valued that you were always available to us and the times when you responded to our questions over the weekend, it was really not expected but made a big impression.
You gave us the feeling that you cared as much about our application as we did and were genuinely invested in the outcome. It honestly felt as though we were your only clients and that no query was silly or too much.
It is rare to find such incredible levels of service, I honestly do not know how we would have managed this complicated visa process without you. You were able to mitigate my anxiety at every turn and your incredible knowledge of the end to end process really gave such peace of mind throughout the application.
For any new clients that are considering your services, I cannot emphasise enough how impressed I was throughout the process and how highly I would recommend that they invest in your help.
Thank you for providing the tools necessary to enable us getting our visa’s and making it possible for us to go and start our new lives together.
Please feel free to get your potential clients to email either one of us, we would be happy to answer questions.